FAQ - Frequently Asked Questions

Have you ever wonder what is VoIP or how it works? What about international calls and features?
Well, we’ve put together the most frequently asked questions from other customers.
Do you need something else? Feel free to give us a call at 1-844-GO-EQBIX

VoIP (or Voice over Internet Protocol) is an excellent way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Speech is converted to packets of voice data which are sent.

VoIP phone service is a great way to reduce your monthly phone service bill and to instantly give your company a more professional presence

You can setup your phone system according to your business needs
You do not have to buy expensive proprietary technology, or bulky equipment
Stay always connected to your phone service
Get your calls and voicemails from anywhere
Reduce your monthly phone bill
24/7 Customer service
No signup contracts or fees

Also called Enhanced 911, is available to all customers, and it has the ability to deliver all of your information to the nearest Public Safety Answering Point (PSAP) when you call 911.

In most cases, yes. Please contact us for more information.

There are no setup fees.

We offer cost effective IP phones and devices. Please see our Phones options and pricing

Simply call us at 1-844-GO-EQbix.

Yes, you can. Please review the international rates here: International Calling Rates

Each phone is an extension within the phone system. New accounts can start as
small as a single extension and grow indefinitely.

Every plans comes with all the features mentioned; you can use the ones that fit best to your needs and the other features will remain available in case you need them.

Yes, you can and it has to be in .wav format, For more information, please login into your account.


No products in the cart.